Shipping policy

Shipping and Handling

We provide FREE AU shipping on all orders.

Free shipping offer is valid on any order shipped in the continental AU and applies to Fedex Ground Economy shipping only.

Orders are shipped from Monday through Friday, within 1 business days of order confirmation. Orders placed from Friday-Sunday will ship the following week. Normally, you will receive your package in 3-5 business days once the order is placed.


Track Your Orders

Once your order has been processed you will receive a shipping confirmation email with the tracking number. 

 

Taxes, Customs Duties:

  • The priced shown on our pages is already included import duties. There will be no additional customs duties charged. Free shipping and duty free are available in all areas of the Austrilia.
  • In addition to the Austrilia, all the import taxes and duties for other regions may be charged when your parcel passes through Customs. Many countries do not charge import duties on private items below a certain stated value. However, you may find that you have to pay taxes when the goods you have ordered from us arrive in your country.
  • We advise you to check the local regulations before order from us. VANITII can not give you advice or information about tax rates and customs charges in your country.


If you reject a parcel because of import duties or taxes, you need to cover all costs of returning the item to us.


How can I query logistics information of my parcel?

Every country has its own import regulations and restrictions. You can contact or refer to the official website of your local post office or customs agency to estimate the amount of import duties you may have to pay.

 

Note:

* Shipping times are estimated and commenced from the date of shipping, rather than the date of order, and can take longer than expected due to invalid address, custom’s clearance procedures and other causes alike.

* Please submit a ticket within 60 days of shipment. If the package does not arrive in time, our customer service representative will get back to you within 24 hours. Take note that overdue requests may not be accepted.

If vou have any questions, please email service@vanitii.com to contact.